An international family with luggage arriving at an airport, met by a coordinator beside a van
Network & markets

Patients from 13 markets, through one network.

Thailux manages 165 referral agents and works with embassy channels to bring international patients to private hospitals and clinics in Bangkok, Phuket and Pattaya.

Network figures as of October 2026
165 AGENTSThai and international
13 MARKETSAlready referring patients
4,500 CASESCoordinated in 2024, excluding inquiries
Markets

Where our patients come from.

We already refer patients from these 13 markets. Which markets fit your hospital depends on your specialties, capacity and languages.

Map with lines to Bangkok, Thailand from Morocco, Lebanon, Iraq, Kuwait, Saudi Arabia, Qatar, UAE, Oman, Sudan, Bangladesh, Myanmar, Cambodia and China
Middle East & North AfricaSaudi Arabia · UAE · Qatar · Kuwait · Oman · Iraq · Lebanon · Sudan · Morocco
South AsiaBangladesh
Southeast AsiaMyanmar · Cambodia
East AsiaChina
Referral channels

Three ways patients reach you.

Every case, whatever the channel, goes on the same case list your hospital can check.

01

Referral agents

165 Thai and international agents that Thailux recruits, briefs and manages. Thailux pays their commission, and it is reported to you case by case.

02

Embassy channels

Patients referred through embassy channels we work with.

03

Direct patients

Patients who come to Thailux directly through our own marketing team, with no agent commission involved.

How a referred case flows

From first message to a reported case.

Medical decisions stay with your hospital at every step.

01

Inquiry

A patient contacts us through an agent, an embassy channel or our own team.

02

Case preparation

We collect the non-clinical details and send the case to the best-fit hospital under our referral rules.

03

Medical review

Your hospital reviews the case and prepares the treatment plan and quotation.

04

Arrival & coordination

We meet the patient at the airport, arrange transfers and coordinate non-clinical needs with your team.

05

Reporting

The case, its status and any agent commission appear in your case list and monthly report.

Where we serve

Hospitals and clinics in three destinations.

We work with private hospitals of any size, with or without an international department, and with clinics ready to serve international patients.

01

Bangkok

Private hospitals and international-ready clinics.

02

Phuket

Private hospitals and international-ready clinics.

03

Pattaya

Private hospitals and international-ready clinics.

Private hospitalsWellness clinicsAesthetic clinicsIVF clinicsDental clinics

Start a conversation

Want patients from these markets?

A first conversation, no commitment.

Tell us about your hospital or clinic and the markets you want to reach. We reply within 24 hours.

Discuss your hospital’s goals ↗Or message us on WhatsApp: +66 91 876 6251